Privacy Policy
Welcome to Shivashish! We are committed to providing a secure and enjoyable shopping experience. Please review our policies below to understand our practices regarding your personal information, your rights as a customer, and our responsibilities as a service provider.
1. Privacy Policy
Information We Collect
- Personal Information: When you create an account or make a purchase, we collect information such as your name, email address, shipping address, and payment details.
- Usage Data: We gather data on how you interact with our website, including your IP address, browser type, and pages visited.
How We Use Your Information
- To process and fulfill your orders.
- To communicate with you about your orders, our products, and promotions.
- To improve our website and services based on your feedback and usage patterns.
Data Protection
We implement a variety of security measures to maintain the safety of your personal information. All sensitive information is transmitted via Secure Socket Layer (SSL) technology and encrypted into our payment gateway providers' database.
Third-Party Disclosure
We do not sell, trade, or otherwise transfer your personal information to outside parties, except for trusted third parties who assist us in operating our website and conducting our business, so long as those parties agree to keep this information confidential.
2. Terms and Conditions
Introduction
These terms and conditions govern your use of the Shivashish website. By accessing and using our website, you accept and agree to be bound by these terms.
Use of Website
- You may use our website for lawful purposes only.
- You must not misuse our website by introducing viruses, trojans, or other malicious or harmful material.
Product Information and Availability
- We strive to display accurate product descriptions and pricing. However, we do not warrant that product descriptions or other content is accurate, complete, reliable, or error-free.
- All products are subject to availability, and we reserve the right to limit the quantity of products we supply.
Order Acceptance
- Your receipt of an order confirmation does not signify our acceptance of your order. We reserve the right to accept or decline your order for any reason at any time.
- If we cancel an order, we will notify you and provide a refund for any payments made.
3. Shipping and Delivery
Shipping Policy
- We offer standard and expedited shipping options. Shipping costs are calculated based on the delivery address and the size and weight of the order.
- Estimated delivery times are provided at checkout. While we strive to meet these estimates, actual delivery times may vary.
International Shipping
- We ship to a range of international destinations. Please note that customers are responsible for any customs duties, taxes, and additional fees imposed by the destination country.
4. Returns and Refunds
Return Policy
- You may return most new, unopened items within 30 days of delivery for a full refund. Items must be returned in their original packaging and condition.
- To initiate a return, please contact our customer service team for instructions.
Refunds
- Once we receive your return, we will inspect the item and notify you of the approval or rejection of your refund.
- Approved refunds will be processed within a certain number of days, and a credit will automatically be applied to your original method of payment.
Exchanges
- If you need to exchange an item for a different size or color, please contact us. Exchanges are subject to product availability.
5. Contact Us
If you have any questions about our policies, please contact us at:
Website: shivashish.uk
Email: [email protected]
Thank you for shopping with Shivashish!